COVID-19- WE ARE STILL OPEN AND TAKING BOOKINGS.
If you currently have a booking with us that you need to cancel due to the virus, please note that as per our terms and conditions we are not able to refund deposits or transfer them to another booking, especially due to the high volume we are receiving as we are struggling to survive this period and we want to ensure we are still here when things go back to normal and people are able to go on holiday again. Please email us any cancellations or enquiries (firstname.lastname@example.org).
Please see our COVID-19 page for our social distancing procedure when dropping off and collecting pets.
Welcome to Haleswood Pet Hotel, a boarding establishment for ALL of your pets!
We are a small family run business situated in beautiful countryside between Telford and Shrewsbury. We are fully licensed by Telford & Wrekin Council under Heather and Holly Lowe trading as Haleswood Pet Hotel, licence number AB010 and we are completely insured with NFU Mutual. We fully comply with the Animal Boarding Establishments Act 1963, now known as the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018 (please always check with any establishment that they are licensed and insured for your pets safety!)
We offer a homely, safe and secure environment and all of your pet's needs and comforts will be met whilst staying with us. We also pride ourselves on being able to offer services for ALL pets, big or small. Whether this is your dog, cat, your hamster or even your majestic Bird of Prey, we will welcome them with open arms!
We absolutely love animals and have a little zoo of our own. Our biggest hobby is looking after our many pets so we decided to turn this hobby into a business and to offer this service to other people and their precious pets. Rest assured that here at Haleswood Pet Hotel, your pet will be treated as one of our own and loved and looked after for the duration of their stay.
We use a specific software tailored for a boarding business so even the tiniest details about your pet will be logged and saved for future reference, allowing us to be able to care for all animals thoroughly. You can also book online with us where you will be asked to provide as much information about your pet as possible to ensure we can provide a high standard of care.
You can find a full price list of the services we offer here.
You can keep up to date with all of our antics via social media and we will put pictures of your pet on our page every day or at least every couple of days so you can see that they are happy and enjoying themselves for your peace of mind, so please remember to like our Facebook page.
Please see our booking page where you can book your pets in online for ease!
We are now offering gift vouchers that can be purchased for an amount of your choice which will be added as customer credit to your account and can be used against a booking in the future. Please get in touch if you would like to purchase a voucher, this will ensure we can keep going through the COVID-19 crisis over the next couple of months even with no pets arriving for their holidays and your voucher will automatically be deducted from your next booking with us and you aren't tied in to using it at a certain time or within a timeframe.