Welcome to Haleswood Pet Hotel

Our award winning boarding kennels and cattery provides care for your dogs and cats when you go on holiday and we also offer outstanding doggy daycare. We are the only boarding establishment in the area that offers dog socialisation during their entire stay where your dog will enjoy multiple exercise sessions throughout the day with a group of other dogs at no extra cost. 

Check out our awards. We have been voted in the top three boarding kennels in the area for the last 5 years!

Best Boarding kennels in The WrekinBest Boarding kennels in The WrekinBest Boarding kennels in The WrekinBest Boarding kennels in The WrekinBest Boarding kennels in The Wrekin

If you are a new or potential customer, please see our client welcome pack which is full of information and should answer any questions you have.

Our services

Here at Haleswood, we have a small and quaint cattery as well as being a social dog boarding, kennels facility, specialising in socialising dogs to enrich their stay alongside our doggy daycare. Please see our criteria for dogs who can join the fun at Haleswood!

We are a small family run business situated in the beautiful countryside between Telford and Shrewsbury (TF6 area) and are fully licensed by Telford & Wrekin Council under Heather and Holly Lowe trading as Haleswood Pet Hotel, licence number BTWAWL013 and we are completely insured. We fully comply with the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018 (please always check with any establishment that they are licensed and insured for your pets safety!)

Haleswood offers a homely, safe and secure environment where all of your pet's needs and comforts will be met whilst staying with us. Our first and main priority is your pet’s happiness, ensuring they only have positive experiences and overall making sure they have the best stay possible with us.

All dogs will be asked to do a trial daycare and potentially some further settling in days before a longer boarding stay. This helps to make sure you know your dog will have a fab holiday and that they have already met us and familiarised themselves with our routine. Cat’s are also welcome to do a short settling in stay, however we appreciate most cats aren’t keen on a cat carrier and car journey and they generally take a couple of days to really settle into their space so a trial for cat boarding is not required unless this is something you and your cat would like to do.

All of our guests details are managed effectively with our online booking system where you can request and make bookings as well as being able to constantly update your pet’s information, vaccination details and instruct us on any dietary or medical requirements to ensure a cohesive and thorough handover to us for their stay.

Please see our BOOK NOW page for more information and guidance for new customers.

Social media

You can keep up to date with all of our antics via social media and we will put pictures of your pet on our page every day so you can see that they are happy and enjoying themselves for your peace of mind, so please remember to like our Facebook page.

Viewings

Unfortunately we aren’t doing viewings at the moment for a number of reasons. We have had to increase security following break ins at other establishments where pets were stolen after the thieves were able to scout out exits, cameras etc following a viewing so we are being extra careful in order to keep our guests safe. From past experience, we also find that it can be quite upsetting for our guests to have strangers looking around that they don’t know and recognise and following covid and lockdowns, there are more and more pets who have a fear of strangers. Because of this, we have made the decision for the welfare and happiness of our guests, that we are not showing anybody around our facility in order to keep them happy and safe and not put them in a situation they are not comfortable with. We do hope you can understand our position on this.

For a tour of our facilities please click on the videos below where you will be taken to our virtual tour playlist on our Facebook page

Gift vouchers

We also offer gift vouchers that can be purchased for an amount of your choice which will be added as customer credit to you account and can be used against a booking in the future. Please get in touch if you would like to purchase a voucher. 

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