All inclusive and no hidden extras:
- at least four exercise sessions throughout the day
- group playtime for sociable dogs
- a safe and secure environment
- fenced and escape proof exercise paddock
- bright, homely rooms with access to a covered outdoor run throughout the day
- fully heated/air conditioned rooms kept at the perfect temperature year round
- rooms are kitted out with comfy non-slip vet bed, baskets and plush bedding
- food served as required in relation to your dog's diet (food to be provided by owner)
- enrichment activities, puzzles and games
- oral medication administered at no extra charge (there are charges for topical medication)
- owners on site 24/7
- constantly monitored and checked
- access to emergency vets
- photo updates via Facebook every day
For a tour of our facilities please click on the video below where you will be taken to our virtual tour playlist on our Facebook page.
Our rooms
We have 20 spacious rooms and are licensed to look after 40 dogs. Each room is big enough for dogs from the same family to share (depending on size), they are decorated to make them feel nice and homely with a wall mural and are covered in a hygienic surface to maintain cleanliness and prevent the risk of infectious diseases. Rooms are fully heated in the winter 24/7 and remain nice and cool in the summer. Rooms have an attached covered outside run and your dog will always have access to their outside area during the day no matter what the weather. We encourage you to not think of kennels as “cages”. They are secure areas that ensure your dog’s safety and we make them as homely and comfortable as possible. Your dog therefore has privacy and security which in turn helps them settle into their own space, they can’t get hold of anything they shouldn’t and can’t hurt themselves. They are in the safest environment they can be so you can enjoy your time away with peace of mind!
Exercise
You can rest assured that all dogs are exercised a minimum of four times throughout the day in our exercise areas which are safe and secure, allowing your dogs to run free and off lead which they may not always be able to do in public spaces. We have three exercise areas that we rotate between throughout the year. Our main all grass play paddock has different levels, plants and bushes for lots of sniffs and things to investigate to vary their exercise session and the other all grass, escape proof paddock is surrounded by fields with livestock which offers a new experience for a lot of our guests and helps desensitise them to other animals safely. Our third paddock is an all weather area with AstroTurf for the winter so we don’t have muddy dogs (although the spaniels still find a way!). All areas are safe for dogs paws with no sharp bits they could injure themselves on.
We mix dogs in a large group of other sociable dogs which allows them to engage in natural behaviours whilst making lots of friends, enriching their stay and allowing them to have a fabulous time! Our boarding guests and daycare dogs socialise together throughout the day during their exercise sessions before having periods of rest in their own rooms where they can relax and recharge for the next session. This gives the added benefit for regular daycare dogs that if/when they join us for a longer boarding stay, they are already familiar with our routines and understand what it’s all about so they settle so much faster and the transition from daycare to boarding is often seamless.
Please note, dogs do need to be absolutely 100% with other dogs to exercise with others. See our dog suitability guide to see if we are the right fit for your dog!
We let them out first thing in the morning and last thing in the evening for toilet breaks to relieve themselves so they never have to hold on for too long. Our promise to you is that your dog will never be left alone with no contact or exercise and we always make sure all dogs are suitably tired by the time it comes to bed. We know how important it is to make sure your dog has sufficient exercise for their wellbeing and mental state and we want to make sure your dog has as man positive experiences as possible during their stay with us.
We provide lots of enrichment including access to plenty of toys, balls, paddling pools during warmer weather and small jumps suitable for all ages that your dogs can enjoy without causing damage to their legs.
Mealtimes
We are happy to feed your dog any diet you require. Our own dogs are on a raw diet so we are familiar with this and other natural diets. You will need to bring in your dogs own food to ensure that they don't get any tummy upsets as changing a dogs diet suddenly along with the change of environment can sometimes make your dog unwell. Providing their normal food will also help them to settle faster.
We can feed your dog as many times as you require so that it matches their normal routine at home. We also give all of our guests bedtime biscuits when we do our last checks in the evening which they all look forward to and it gives them that extra bit of comfort.
For guidance on how best to pack up their food/meals, please see our FAQs page and the preparing for your pets stay section.
Medication
We can cater for dogs that require oral medication over/in their food. There is a small charge for application of topical medications like eye drops, creams, wipes, powders etc. Please contact us to discuss any special requirements your dog may have and we can assist wherever possible.
Medication has to provided in it’s original packaging with clear instructions for administration.
Vaccinations
In order to come to us, your dog needs to be vaccinated against-
Distemper, Hepatitis, Parvovirus (normally combined into one vaccine)- given every 3 years
Leptospirosis- given every year
Kennel cough- given every year
Your dog needs to be up to date with all of their core vaccinations, starting from their two primary puppy vaccinations (or if necessary, a vaccination restart) followed with yearly boosters, including the kennel cough vaccine for dogs.
We have to see proof of vaccination to accept your dog for boarding. These details will be added to our system to your dogs file for future reference and you will receive vaccination reminders and information over the course of the year and on the lead up to any bookings with us.
Your dog’s vaccination book will have stickers in it showing the brand of vaccination and what they are vaccinated for. Please see our dog vaccination schedule for a full break down of this.
Kennel Cough
Misleadingly named kennel cough, it can spread wherever dogs mix and not just dogs that go to a kennels. It can live on surfaces and clothes for up to 48 hours so your dog can still catch it even if they don’t come face to face with another dog. It is so important for them to be vaccinated against it.
Your dog will need to have this before they can come into us, even if it is just for a trial. This vaccine is a live virus so we do have a 14 day exclusion period and you should be careful to not allow your dog to come into contact with other dogs during this time. Please also be aware that people who are immunocompromised can become very poorly if exposed to the kennel cough virus and can develop a respiratory infection.
Other creature comforts
We encourage you to bring your own bedding and any toys that your dog likes to play with. It's important they have something from home that is familiar to help them settle and feel comfortable throughout their stay but of course there is plenty of comfy bedding and lots of toys at Haleswood if you didn't want to bring your own items. We make a note of everything your dog has come in with and all items get tagged or stored in your dog's very own a storage tray to ensure that nothing is misplaced.
For more guidance on what to bring and what not to bring for your dogs stay, please see our FAQs page and the preparing for your pets stay section.
For any further information please check out our FAQs page where you should find answers to all of your questions. If you still need further info, get in touch with us. If you want to book your dog's holiday please see our book now page where you can book online and find guidance for registering as a new customer with us.