Advanced warning that we will be closed for the following:

Monday 14th November 2022 - Sunday 20th November 2022

Christmas Day & Boxing Day, reopening Tuesday 27th December 2022

Monday 9th January 2023 - Sunday 15th January 2023

We have extended our opening hours! However a charge will be levied if you arrive out of hours. Viewings are by appointment and prior arrangement only. 

Drop off & collection times

Monday to Saturday:

7:30am - 11am

4:45pm - 6:30pm

(we only accept new arrivals during our morning hours to ensure they have plenty of the day to settle in)

Sunday and Bank Holidays:

10am - 12pm

Closed Easter Sunday, Christmas Day and Boxing Day

Other times by appointment only and an out of hours surcharge of £15 will be charged if you arrive out of our normal opening hours. 

Viewings/Appointments

We ask that you please avoid arriving unannounced as we are busy exercising dogs, greeting owners who are dropping their pets off or giving feedback to them if they are picking them up and we like to ensure we can give each and every owner our full attention where possible.

Unfortunately we have suspended viewings of our facilities after recent break ins at other boarding establishments where dogs were stolen and the thieves had been able to see where doors, exits and cameras were during a viewing. To be safe and to protect our guests, which is our top priority, we won't be doing any physical viewings for the foreseeable future. However there are plenty of photos and virtual showaround videos on our website and Facebook page.

Christmas hours

We are closed over Christmas 2022 so all guests must be collected Christmas Eve. We will reopen to bookings again on the 27th December 2022.

Christmas Eve (Saturday)- 7:30am-11am & 4:45pm-6:30pm
Christmas Day (Sunday) and Boxing Day (Monday)- CLOSED to all bookings
Tuesday 27th December- 10am-12pm (bank holiday)
Wednesday 28th December- 7:30am-11am & 4:45pm-6:30pm
Thursday 29th December- 7:30am-11am & 4:45pm-6:30pm
Friday 30th December- 7:30am-11am & 4:45pm-6:30pm
Saturday 31st December- 10am-11am
Sunday 1st January- CLOSED for drop off and collection
Monday 2nd January- 10am-12pm (bank holiday)