Our opening hours are limited to cause minimal disruption for all pets who are staying with us, a charge will be levied if you arrive out of hours. Viewings are by appointment only. 

Drop off & collection times

Monday to Saturday:

8.30am - 12.30pm

4pm - 6pm

(if you would like to drop off in the afternoon we encourage you to do so as close to 4pm as possible so your pet has plenty of time to settle in before bedtime)


10am - 12pm

Other times by appointment only and an out of hours surcharge of £15 will be charged if you would like to collect or drop your pet off out of our normal opening hours by prior agreement. 


We ask that you please avoid arriving unannounced as we are busy exercising dogs, greeting owners who are dropping their pets off or giving feedback to them if they are picking them up and we like to ensure we can give each and every owner our full attention where possible.

If you would like to come and look around our facilities during our opening hours and meet us then please contact us to arrange this, we are more than happy to show you around and you can get to know us.