Advanced warning that we will be closed from 18th November - 25th November 2019 and 13th January - 20th January 2020

Our opening hours are limited to cause minimal disruption for all pets who are staying with us, a charge will be levied if you arrive out of hours. Viewings are by appointment only. 

Drop off & collection times

Monday to Saturday:

8.30am - 11.30am

4pm - 6pm

(we cannot accept any new arrivals any later than 5pm, we are only open until 6pm for collections. This is so your pet has plenty of time to settle in before bedtime.)

Sunday and Bank Holidays:

10am - 12pm

Closed Easter Sunday, Christmas Day and Boxing Day

Other times by appointment only and an out of hours surcharge of £15 will be charged if you arrive out of our normal opening hours. 


We ask that you please avoid arriving unannounced as we are busy exercising dogs, greeting owners who are dropping their pets off or giving feedback to them if they are picking them up and we like to ensure we can give each and every owner our full attention where possible.

If you would like to come and look around our facilities during our opening hours and meet us then please contact us to arrange this, we are more than happy to show you around and you can get to know us.

Christmas hours

We are closed for arrivals and departures on Christmas Day and Boxing Day and we operate limited hours across the festive period.

On Christmas Eve, New Years Eve and New Years Day we will only be open from 10am - 11am.